Grayman believes in straight forward pricing and will discuss the cost of any investigation during a free consultation or on-boarding. Grayman will keep our clients advised and up to date of all charges to their account. We do not want our clients to have any “surprises” when it comes to billing. Grayman charges a flat rate fee or by the hour depending on the investigation services needed.
On most cases, Grayman Agency requires a retainer. A higher retainer may be requested based on the complexity of the case. If the retainer is depleted before the case work ends, an additional retainer will be requested.
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Complaints should be directed to: Texas Dept. of Public Safety Private Security Board
https://www.dps.texas.gov/rsd/contact/psb.aspx
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