Civil investigations are typically lawsuits pertaining to how money or property are to be settled. Cases in a civil investigation usually do not involve a violation of criminal law. However, some civil investigations can reveal information that can turn a civil proceeding into a criminal proceeding.
Divorce, bankruptcy, real estate, personal injury, contract, workers comp, and class actions are all examples of civil suits that need investigators.
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Complaints should be directed to: Texas Dept. of Public Safety Private Security Board
https://www.dps.texas.gov/rsd/contact/psb.aspx
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